Privacy Policy

Last Updated: July 10, 2025

1.      How We Use Your Information

We use the information you provide to deliver, personalize, and improve the Services you request. This includes communicating with you regarding your project, sending necessary files or updates, preparing creative assets, and maintaining accurate client records. We also use your information to administer scheduling, invoices, payment processing, and client onboarding. In addition, your submitted materials, such as social media links, brand assets, and biographies, may be used to develop tailored branding, websites, or marketing deliverables. With your consent, we may also use select work samples, including photographs and completed websites, for promotional purposes on our website, social media, or marketing materials. At no time will your personal or business data be used in a way that is inconsistent with this Privacy Policy or our Terms and Conditions.

2.    Sharing and Disclosure of Information

We do not sell, lease, or rent your personal or business information to unaffiliated third parties. However, in order to provide our Services, we may share information with trusted third-party platforms that support our business functions. These may include website and design platforms (such as Squarespace and Pixieset), client management tools (such as Dubsado), email marketing services (such as Flodesk and Mailchimp), payment processors (such as Stripe and QuickBooks), and secure storage providers (such as Google Drive). Each of these vendors is contractually or commercially obligated to maintain confidentiality and may only access your data to the extent required to fulfill the task they are engaged for. We may also disclose information where required by law, legal process, or to protect our rights, property, or safety, or that of others. In the event of a business restructuring, sale, or asset transfer, your data may be disclosed or transferred as part of that transaction, subject to this same Privacy Policy.

3.    Rights of California Residents

Creative Ally is a California-based business and respects the privacy rights afforded to individuals under California law. While we are not a “business” as defined under the California Consumer Privacy Act (CCPA) and are not subject to its full obligations, we recognize your right to request information about the personal data we collect, use, or store. If you are a California resident, you may contact us at monica@mycreativeally.com to request access to, correction of, or deletion of your personal information. We respond to such requests in good faith and within a reasonable timeframe, consistent with our commitment to privacy and transparency. We do not sell, trade, or share your personal information with third parties for commercial purposes.

4.    Data Retention and Storage Practices

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, to comply with applicable legal and tax obligations, or until such time as you request deletion. Completed project files, including images and creative assets, may be stored on secured external hard drives or cloud storage systems indefinitely, unless we are notified otherwise or unless data loss occurs due to hardware failure or natural limitations. While we make reasonable efforts to safeguard and back up your data using tools provided by our third-party service providers, you acknowledge that we are not liable for lost or inaccessible files once Services are complete. You are encouraged to download and securely store any final deliverables upon receipt. All sensitive data shared with us is handled confidentially and only retained to the extent required for internal business operations or lawful retention.

5.    Your Rights and Choices

You may request access to, correction of, or deletion of your personal data at any time by contacting us at monica@mycreativeally.com. We will make reasonable efforts to accommodate such requests, subject to our need to retain certain records for legal, financial, or operational purposes. You may also request to opt out of promotional communications, such as newsletters or marketing emails, by following the unsubscribe link included in each message or by contacting us directly. Please note that opting out of promotional messages will not prevent us from communicating with you regarding active projects, billing matters, or other service-related correspondence. If you request that we delete your information, we will do so in a secure manner, except where retention is required by applicable law or necessary to resolve disputes, enforce agreements, or protect our rights.

6.    Underage Privacy

Our website and services are not intended for or directed to children under the age of eighteen (18), and we do not knowingly collect personal information from individuals in this age group. If we become aware that a minor has provided us with personal information without verifiable parental consent, we will take immediate steps to delete such information from our records.

By using this website, you represent and warrant that you are at least thirteen years of age and, if applicable, have the legal authority to provide consent on behalf of any minor in your care. If you are a parent or legal guardian and believe that your child has submitted personal information to us without your consent, please contact us at monica@mycreativeally.com so that we may promptly address the matter.

7.     Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the confidentiality, integrity, and security of your personal and business information. This includes relying on secure third-party platforms such as Squarespace, Google Drive, Dubsado, and Stripe, each of which employs encryption and data protection protocols consistent with industry standards. While we take all reasonable precautions to protect your data, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot and do not guarantee the absolute security of any data transmitted to or stored by us. You acknowledge that you provide personal information at your own risk, and that we are not responsible for circumvention of any privacy settings or security measures of third-party services. It is your responsibility to safeguard login credentials and access information you share with us for project purposes.

8.    International Data Transfers

Creative Ally is based in the United States, and all information we collect is stored and processed in the United States. If you access our services from outside the U.S., you acknowledge that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers maintain facilities. These jurisdictions may not provide the same level of data protection as the laws in your home country. By using our Services and submitting your information, you consent to such transfers in accordance with this Privacy Policy and applicable data protection laws. We will take reasonable steps to ensure that your personal information is treated securely and in accordance with this Policy, regardless of where it is processed.

9.    Third-Party Links and Integrations

Our website and client services may contain links to third-party websites or integrations with third-party tools, including but not limited to Instagram, Squarespace, Flodesk, Mailchimp, Stripe, and Dubsado. These third-party services are not operated or controlled by Creative Ally, and their privacy practices are governed by their own respective policies.

We encourage you to review the privacy policies of any third-party platforms you interact with through our Services. We are not responsible for the content, accuracy, policies, or practices of any third-party site or service, nor do we endorse or make any representations regarding their use or handling of your data. Your interaction with these services is at your own discretion and subject to their terms.

10. Cookies and Tracking Technologies

Our website and certain third-party platforms integrated with our Services may use cookies and other tracking technologies to improve user experience, monitor performance, and provide basic analytics. Cookies are small data files stored on your device when you visit a website. They allow the website to recognize your browser and remember certain information during future visits, such as login status, user preferences, or site behavior.

Creative Ally does not independently deploy custom tracking technologies or use cookies for behavioral advertising. However, platforms we use—including Squarespace, Flodesk, Mailchimp, and Google—may implement their own cookies and analytics tools as part of their standard services. These third-party cookies may collect data such as your IP address, device type, browser version, or pages visited while interacting with our site.

You can typically manage or disable cookies through your browser settings, though doing so may limit the functionality or accessibility of some features. By continuing to use our site without disabling cookies, you consent to the placement of cookies as described above. We encourage you to review the privacy and cookie policies of any third-party platform you access through or in connection with our Services.

11.    Embedded Content and Social Media Features

Our website may contain embedded content and interactive elements from third-party platforms, including but not limited to Instagram, Pinterest, YouTube, or similar services. When you interact with or view embedded content on our site, those third-party platforms may collect data about you, including your IP address, device type, browser configuration, and interaction behavior—even if you do not engage directly with the embedded element. Such third-party providers may also use cookies, web beacons, or other tracking technologies to monitor your behavior across the internet. These interactions are governed by the privacy policies and terms of the respective platforms, and Creative Ally does not control the data practices or usage policies of such providers. By continuing to interact with our website, you acknowledge and accept that embedded third-party content may collect and process your personal information independently of this Privacy Policy.

12.   Do Not Track (DNT) Signals

Certain web browsers offer a setting known as “Do Not Track” (DNT) that signals to websites and online services that you do not wish to have certain online activities tracked. At this time, there is no industry standard for recognizing or responding to DNT signals, and Creative Ally does not respond to such browser-based signals or mechanisms. We continue to review developments in technology and applicable law and may update this provision if standards emerge that require action on our part. You are encouraged to manage your privacy preferences through your browser settings, which may allow you to disable certain types of tracking, including cookies and local storage. Our failure to respond to DNT signals does not alter our commitment to privacy or our compliance with applicable privacy laws.

13.   Information Collected from Website Visitors

Even if you do not submit any forms or request services through our website, certain non-personally identifiable information may be automatically collected when you visit or navigate through our web pages. This may include your IP address, browser type, operating system, referring website, device identifier, and general site usage metrics. Such data is used exclusively for internal analytics purposes, including the measurement of traffic patterns, site performance, and content engagement. We do not attempt to link this data to individual users unless it is combined with other voluntarily submitted information. By accessing our site, you consent to the passive collection of anonymous technical data necessary to improve our digital infrastructure and optimize user experience.

14.  Contact Information and Policy Updates

We may revise or update this Privacy Policy from time to time to reflect changes in our practices, service offerings, or applicable laws. When we make material changes, we will update the effective date listed at the top of this page and, where appropriate, notify you through direct communication or a notice on our website. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, you may contact us at:

Creative Ally

423 Molino St.

Los Angeles, CA 90013

Email: monica@mycreativeally.com

By continuing to use our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.